AI-Powered CRM: How Zia and AI Agents Will Transform Your Sales Team

The way sales teams work is changing fast. In 2025, speed, personalization, and accuracy matter more than ever — and businesses that rely only on manual processes risk falling behind. This is where AI-powered CRM comes into play, and Zoho’s AI assistant, Zia, is leading the charge.


With Zia and AI ...


26.09.25 08:29 AM - Comment(s)
Pro Guide: Using Zoho CRM’s Blueprint Feature to Automate Complex Workflows

In business, efficiency isn’t just a nice-to-have — it’s the key to scaling successfully. While most CRMs help manage leads and contacts, few can truly streamline the entire journey of a deal from start to finish. That’s where Zoho CRM’s Blueprint feature comes in.


Blueprint is more than just aut...


19.09.25 04:02 AM - Comment(s)
Smart Plugins Your Zoho CRM Must Have: Must-Use Marketplace Extensions

Zoho CRM is powerful on its own — but its true potential comes alive when you extend it with smart plugins from the Zoho Marketplace. With hundreds of extensions available, businesses can customize their CRM to fit unique workflows, integrate with third-party tools, and add automation that saves ...

12.09.25 06:02 AM - Comment(s)
Integrating Zoho CRM with Telephony Tools: Boosting Sales Efficiency in 2025

In today’s fast-paced sales environment, efficiency is everything. Sales teams need to connect with prospects quickly, track conversations effortlessly, and close deals faster than ever. But too often, valuable time is wasted switching between phone systems, emails, and CRM records.

The solution?...

05.09.25 08:00 AM - Comment(s)
Approval Workflows in CRM: The Secret Weapon for Ops Teams

Operations teams are the backbone of any organization — ensuring processes run smoothly, decisions are made efficiently, and compliance is never compromised. Yet, too often, approvals become bottlenecks that slow down productivity and frustrate teams.

That’s where Approval Workflows in Zoho CRM c...

29.08.25 07:55 AM - Comment(s)