Approval Workflows in CRM: The Secret Weapon for Ops Teams

Operations teams are the backbone of any organization — ensuring processes run smoothly, decisions are made efficiently, and compliance is never compromised. Yet, too often, approvals become bottlenecks that slow down productivity and frustrate teams.

That’s where Approval Workflows in Zoho CRM c...

29.08.25 07:55 AM - Comment(s)
Using Zoho CRM for Customer Success: Creating a Health Score Dashboard

Customer success is no longer just about resolving issues—it’s about proactively ensuring that your clients are achieving their goals with your product or service. A key way to measure and manage this is by tracking customer health scores. With Zoho CRM, you can create a Customer Health Score Dashbo...

22.08.25 07:35 AM - Comment(s)
Turn your Garage Workshop into a Workflow Powerhouse with CRM Automation

Running a garage workshop isn’t just about fixing cars—it’s about building trust, keeping customers happy, and making sure your business runs like a well-oiled engine. But let’s be honest: juggling repair orders, managing customer appointments, tracking payments, and following up for service reminde...

16.08.25 12:02 PM - Comment(s)
Audit Logs, Role Access & CRM Hygiene: Best Practices for Admins

Introduction

Maintaining a clean and secure CRM is not just about organizing data — it's about protecting business integrity, ensuring user accountability, and enabling smooth collaboration. For Zoho CRM admins, this means mastering the trifecta: Audit Logs, Role-Based Access, and CRM Hygiene.


Let...


08.08.25 07:35 AM - Comment(s)
From Lead to Key Handover: Automating the Real Estate Sales Funnel in Zoho CRM

Introduction

In real estate, speed, accuracy, and consistent communication can make or break a deal. From capturing leads to handing over the keys to a happy buyer, every step of the journey should be seamless. That’s where Zoho CRM becomes a game-changer. With the right automations in place, real...

01.08.25 07:20 AM - Comment(s)